We assume no responsibility for these carriers or their subsidiaries' services.

You must agree to and accept these terms and conditions in their entirety as well as our website's complete terms of service before purchase. 

We are a Solutions Provider who offers services delivered through networks available in your area. We are not liable for anything that arises outside these terms and conditions. 

All offers, programming, promotions, pricing, terms, restrictions & and conditions are subject to change & and may be modified, discontinued, or terminated at any time without notice. 

By submitting your contact information to our website form you agree for it to be used for marketing purposes only including text messages/ emails from us.

Note we do not share your information with any other companies unless requested legally by the state of law to law enforcement entities.

Empire Network Solutions Group is an interactive Solutions Provider for telecommunications. This agreement sets forth the Account Terms and Conditions that apply to the subscriber for use of Empire Network Solutions Group. The subscriber is deemed to have agreed to comply with all terms by use of the service. 

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Statement of Responsibility for Empire Network Solutions Group

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      By continuing with service I agree to the following conditions regarding use of Empire Network Solutions Group :

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• I understand I am responsible for the choice of service and am bound to remit payment.

• I understand my accounts remain open until I submit a written cancel request. I agree to pay the monthly service fee for each month my account is open. I understand Empire Network Solutions Group does not prorate the final month of service.

• I understand Empire Network Solutions Group reserves the right to suspend or cancel my account at any time if the account becomes past due or if the using member is identified that excessive usage contributed to network congestion or network abuse. I further understand that I will be charged a $35.00 re-activation fee in the event my account becomes suspended. I will continue to be responsible for the monthly service fee even if the account is suspended, and if my account is consistently suspended, Empire Network Solutions Group reserves the right to terminate my account for any excessive usage or any continuous late payment activity.

• I understand it is my responsibility to provide Empire Network Solutions Group a current phone number and email address that I check regularly and to notify Empire Network Solutions Group of any changes to my email address or phone number.

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Empire Network Solutions Group customers are to exclusively use the technical support and customer service options provided by Empire Network Solutions Group for any service or product provided by Empire Network Solutions Group unless directed otherwise.

Empire Network Solutions Group reserves the right to deny, terminate, disconnect, modify or suspend wireless service if a wireless device connected to Empire Network Solutions Group engages in the following prohibited uses: provide wifi service to the general public, broadcast to multi-dwelling units or extraordinary usage such as server devices or host computer applications, including, but not limited to, disproportionate web camera posts or broadcasts, automatic data feeds, automated machine-to-machine connections, peer-to-peer (P2P) file-sharing applications broadcast to servers or recipients such that they could enable "bots" or similar routines.

Billing Period: All services provided by Empire Network Solutions Group will be billed on the first of each month for the ensuing month or otherwise every 30 days from start of service and after first payment for membership. 

Billing Disputes: All billing disputes must be sent by email, and the obligation to pay for service will continue until such notice is received. Termination of your service does not constitute relief from amounts incurred prior to termination. 

Cancellation Policy: Cancellation requests must be received by the last day of the month in order to avoid payment obligation for the following month. Any cancellation requests received on the 1st or after the 1st will be billed to the end of that month. All cancellations must be made via e-mail so we can have exact record of the date and specific request of the customer.

Legality of Content: The subscriber agrees to use Empire Network Solutions Group for lawful purposes only. The subscriber will not post or transmit any material through Empire Network Solutions Group which violates or infringes upon the rights of other users. This includes, but is not limited to: threatening, abusive, defamatory, vulgar or obscene language, any action which threatens public or private rights or which is considered objectionable, any action which encourages a criminal offense, any action which gives rise to civil liability or violates any law. Attempts to gain unauthorized access to outside computer systems are expressly prohibited. Users agree to abide by any and all rules of the network they access through Empire Network Solutions Group . The subscriber agrees to defend and hold harmless Empire Network Solutions Group , its directors, officers, employees, agents or affiliates for all damages and claims that might arise from the subscribers use or misuse of the service, which damages or otherwise harms either the subscriber, Empire Network Solutions Group or a third party. 

Responsibilities: Empire Network Solutions Group makes no warranties, expressed or implied, regarding services provided. Empire Network Solutions Group is not responsible for any damages suffered from the use of our services, including but not limited to, loss of data, service interruptions and/or delays, or third party litigation. 

Content Screening: Empire Network Solutions Group cannot and does not control the content of information available over the Internet. For this reason, the subscriber certifies that he/she is at least 18 years of age or, if the subscriber is a parent or guardian, he/she assumes all responsibility for supervising the on-line activities of the underage user. Any information garnered through Empire Network Solution Services is done so at your own risk.

Relationship: The relationship between the subscriber and Empire Network Solutions Group is that of subscriber and service provider only. In the event of a violation of any terms and/or conditions set forth in this agreement, Empire Network Solutions Group reserves the right to immediately terminate the services provided to the subscriber. 

Court Venue: In the event of a dispute, Empire Network Solutions Group and the subscriber agree that the venue for such litigation shall be in local city of California and that the terms and conditions of this agreement shall be interpreted under the laws of the State of California. 

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Let’s take a look at the
full Empire Network Solutions Group Privacy Policy.

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We reserve the right to amend this Privacy Policy without prior notice of any modifications. If you have any questions concerning our privacy policy, please feel free to contact us by selecting the 'contact' option in the navigation menu. By submitting your mobile phone number for text communication, you agree to receive SMS messages from our agency. The information collected for SMS consent will be kept confidential and will not be shared with third parties or affiliates.

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Types of Information Collected: The types of information we, or service providers acting on our behalf, collect depends on your use of our products and services and the ways that you interact with us. This may include information about your name, address, email, phone numbers where you can be reached.

 

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Purpose of Data Collection:

• Deliver and maintain products and services

• Establish and maintain your account and billing records

• Provide account-related services and information

• Help you with service and technical support issues or questions

• Manage and protect our networks, services

• Research, develop and market new products and services

• Authenticate you

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Data Security Measures: We implement a combination of technical, administrative, and physical measures to safeguard against unauthorized access, use, or disclosure of the information we collect or maintain. Furthermore, we provide training to our employees regarding the significance of privacy and security, along with the appropriate methods for accessing, utilizing, and disclosing customer information. Our policies explicitly restrict employees who have access to this information from using sensitive data unless they possess the necessary authorization and a legitimate business requirement.

 

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Data Sharing:

We engage service providers to assist us in delivering, maintaining, repairing, restoring, and billing for our services. We share relevant information with these providers to enable them to perform their duties on our behalf. They are obligated to safeguard any information they receive from us or gather on our behalf, utilizing it solely for the purposes we permit.

 

When you acquire or utilize services provided by Empire Network Solutions Group in collaboration with one of our partners, both entities may gather information about you. In such instances, it is advisable to review the privacy policy of the partner company, as it may outline uses of information that differ from our own.

In certain circumstances, we disclose information that individually identifies you, your device, and other information we collect, such as:

• To comply with the law

• To protect you, others or us

• When needed by outside auditors and regulators

• If Empire Network Solutions Group enters into a merger, acquisition or sale of all or a portion of our assets or business

• With your consent

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User Rights:
Customers can review and update their account information in the following ways:

sending an email to admin@empirenetworksolutions.net or by texting us @ 877.834.7477 or through our billing platform FreshBooks.

 

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Contact Information: If you have any questions or concerns or would like to address any inquiries or concerns regarding your privacy please send an email to admin@empirenetworksolutions.net or by calling us @ 877.834.7477 .

 

 

• The SMS opt in or phone numbers for the purpose of SMS are not being shared under any circumstances.

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 Service plans are non-refundable as they are PRE-PAID services.

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